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THE TOP LARGEST JEWELRY STORE CHAINS!

WHAT ARE THE TOP JEWELRY STORES IN NORTH AMERICA?

The Top Largest Jewelry Stores in the Country!
Let's face it. Big Corporate Jewelry Chains do a couple of things really nice.

Probably nicer than about every Jeweler out there...

WHY?

Because they offer things like:

  • Great Value
  • Great Warranties
  • Convience

So let's take a closer look at these Humungous Chain Stores that cross the U.S.A. and Canada...

Value

Big Corporate Jewelry Stores give great deals. They should! They buy in bulk for hundreds of stores across the land.

When you buy in bulk, you save money. Everyone knows that!

These savings can be passed on to the consumer!

We all win!

Warranties

Some Chain Stores also provide some of the biggest and Best Warranties* in the business:

  • Lifetime Diamond Guarantees
  • Extended Service Plans
  • Payment Protection
  • Great Return Policies
  • Good Trade In Values
  • Interest Free Financing

Things like that are hard to beat!

*Actual Policies and Guarantees are listed under each Jeweler as obtained from their official website!

ALSO NOTE: These Policies and Guarantees may change! These were the Policies as of the day of this post 2-26-2013!

Convience

One of the biggest pluses to these big corporations is LOCATION!

Just check your local mall, and you're sure to see their familiar pressence.

It makes buying easy, especially if you move across the country and want to keep the same warranties, policies and plans intact!

The Biggest Jewelers in North America are?

Which companies have the most stores and locations?

Let's find out!

This list below is of the top largest Jewelry Chains, based upon how many stores they have, not how much money they make (but they do sort of go hand in hand don't they?).

This of course, doesn't judge their actual quality, merchandise or service. That's for you to decide!

How big are they?

MASSIVE!!!

Here's the top 50 list as of 2012...

  1. ZALE CORP.
  2. STERLING JEWELERS INC.
  3. FRED MEYER JEWELERS
  4. HELZBERG DIAMONDS
  5. ULTRA STORES INC.
  6. SAMUELS JEWELERS
  7. TIFFANY & CO.
  8. ROGERS ENTERPRISES
  9. BEN BRIDGE JEWELER
  10. DON ROBERTO
  11. CHARM JEWELRY LTD.
  12. NA HOKU
  13. REEDS JEWELERS
  14. JAMES AVERY CRAFTSMAN
  15. SHERWOOD MANAGEMENT CO.
  16. BEN MOSS JEWELLERS
  17. BIRKS & MAYORS INC.
  18. HANNOUSH JEWELERS
  19. MAUI DIVERS OF HAWAII
  20. RIDDLES GROUP, INC.
  21. TOURNEAU
  22. CARTIER
  23. MOVADO GROUP INC.
  24. HARRY RITCHIE’S JEWELERS
  25. KING’S OF NEW CASTLE
  1. HARRIS ORIGINALS
  2. SHANE CO.
  3. MORGAN MANAGEMENT
  4. BULGARI CORPORATION OF AMERICA
  5. FINK’S JEWELERS
  6. GOLDENWEST DIAMOND CORP.
  7. SASLOW’S
  8. VAN CLEEF & ARPELS
  9. JENSEN JEWELERS
  10. DEVONS JEWELERS
  11. ROSS-SIMONS JEWELERS
  12. C.R. JEWELERS
  13. POLLACK CORP.
  14. ROBBINS BROTHERS JEWELRY
  15. THE JEWELERS INC.
  16. DE BEERS DIAMOND JEWELLERS
  17. MICHAELS
  18. REEDS JEWELERS
  19. BRODKEY BROTHERS
  20. HARRY WINSTON INC.
  21. MICHAEL HILL JEWELLER
  22. ROGERS JEWELRY CO.
  23. GREENBERG’S JEWELERS
  24. LEE MICHAELS FINE JEWELERS
  25. LUX BOND & GREEN

What's funny is the fact that many of these Jewelry Corporations people have never heard of before. Why is that? Because they don't go by their "Corporate" name, they go by different Jewelry Store Names that they brand and advertise and put in people's faces and thoughts.

For example, the Zale Corporation not only has Zale Stores across the country, but they also own the People's Jewellers, Piercing Pagoda and Gordon Jewelers... amoung others.

So let's dig in and look at these Corporations, their headquaters, phone numbers, and any reported sales for 2011.

You'd be amazed at how much they make...

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#1) ZALE CORP.

Zales has stores in 50 states, including Puerto Rico and Canada. They were founded in 1924 and go by many different names and locations. 1,769 Stores all together:

  • Gordon’s Jewelers
  • Mappins Jewellers
  • Peoples Jewellers
  • Piercing Pagoda
  • Zales Jewelers
  • Zales Outlet

Their headquarters are located in Irving Texas.

Policies include:

(As stated on the Zales Website)

Returns and Exchanges:

Returns and exchanges are permitted within 100 days from the purchase date for jewelry; and within 30 days from the purchase date for watches.
-Jewelry must be in good condition with all original certificates and accessories.
-Watches must be unworn, unaltered and in original condition
Returns or exchanges not allowed on customized jewelry, special order watches, class rings and engraved items.
All returns without a receipt can only be exchanged or converted to a gift card at current price, minus any current promotional discount.

Policies may vary between stores! See Store for details!

Read more about their Policies here!

Zales Lifetime Diamond Commitment:

If your diamond is chipped, broken or lost from its original setting, Zales will replace the diamond at no charge to you.

Lifetime Cleaning and Inspection:

You may have your Zales diamond cleaned and inspected as many times as you want, free of charge, for as long as you own it.

Lifetime Guaranteed Trade-In Value on Bridal Sets and Diamond Solitaires:

Zales will gladly accept your Zales diamond bridal set, solitaire ring, solitaire earrings or solitaire pendant with a valid Zales sales receipt toward your next diamond jewelry purchase, provided the net purchase price of the new item is at least twice the price you paid for your original diamond purchase. We guarantee that the item you trade in will be valued for trade-in by Zales at 100% of its original net purchase price.

Items Covered and Warranty Conditions:

Zales Lifetime Diamond Commitment limited warranty applies to all diamond rings, diamond earrings, diamond bracelets and diamond necklaces.
Certain restrictions apply!

Read more about their Guarantees here!

Zale Corp.
901 W. Walnut Hill Lane, Irving, TX 75038
Phone: 972-580-4000
Fax: 972-580-5547

Sales for the year 2011: $1,742,563,000

Web sites:

www.zalecorp.com
www.zales.com
www.mappinsjewellers.com
www.gordonsjewelers.com
www.zalesoutlet.com
www.peoplesjewellers.com
www.pagoda.com

Zales Jewelers

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#2) STERLING JEWELERS INC.

Sterling Jewelers has stores in 50 states. They were founded in 1910 and go by many different names and locations. 1,414 Stores all together:

  • Belden Jewelers
  • Friedlander’s Jewelers
  • Goodman Jewelers
  • Jared The Galleria of Jewelry
  • J.B. Robinson
  • Kay Jewelers
  • LeRoy’s Jewelers
  • Marks & Morgan Jewelers
  • Osterman Jewelers
  • Roger’s Jewelers
  • Shaw’s Jewelers
  • Weisfield Jewelers

Their headquarters are located in Akron, Ohio.

Policies include:

(As stated on the Kay Jeweler Website)

Stone Replacement

We will replace, free of charge*, any diamond, emerald, ruby or sapphire covered by this Guarantee if it chips, breaks, or is lost from its original setting during normal wear. In order for your Diamond and Gemstone Guarantee to remain in effect, you must have your diamond and/or gemstone inspected and have the inspection documented every 6 months by an authorized representative at a Kay Jewelers store.
In addition, all necessary repairs must be completed by our representatives.

Mounting Guarantee

For twelve months from the date of purchase, we guarantee the mounting for your diamond, emerald, ruby or sapphire against all defects in material or workmanship. We will repair or replace your mounting without charge if any defects are found during this period.

Lifetime Diamond Trade-In Policy

You may trade in your diamond for another diamond at least double the trade-in value. The trade-in value is the original purchase price, excluding charges such as tax and shipping. Color gemstone jewelry is not eligible for trade-in. Trade-Ins of in-store and online purchases are accepted at any Kay Jewelers location. (Trade-ins are not accepted at kay.com.)

Free Lifetime Cleaning and Inspections

Bring your diamond or color gemstone jewelry into any Kay Jewelers location as often as you wish for free professional cleaning and inspection. (Cleaning and inspections are not available at kay.com.)

Return and Exchange Policy

If for any reason you are not satisfied with your purchase, you may return it within 60 days to any Kay Jewelers or kay.com. You may also exchange it within 90 days of purchase at any Kay Jewelers location .** Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.

ESP - Extended Service Plan:

Stores offer an ESP that covers these items: Ring Sizing, Retip Prong, New Head, New Prong, Tighten Stone, Solder Chain, Replace Clasp.

ESP cost is based upon the price of the merchandise:

Purchase AmountLifetime ESP Price
$1.00 - $75.99$19.99
$76.00 - $100.99$29.99
$101.00 - $200.99$47.99
$201.00 - $350.99$69.99
$351.00 - $500.99$89.99
$501.00 - $750.99$109.99
$751.00 - $1,000.99$119.99
$1,001.00-$1,500.99$139.99
$1,501.00 - $2,000.99$164.99
$2,001.00 - $2,500.99$179.99
$2,501.00 - $3,000.99$199.99
$3,001.00 - $3,500.99$229.99
$3,501.00 - $5,000.99$249.99
$5,001.00 - $6,000.99$279.99
$6,001.00 - $7,000.99$299.99
$7,001.00 - $10,000.99$359.99
$10,001.00 and above$399.99

Read more about their Policies here and here!

Policies may vary between stores! See Store for details!

Sterling Jewelers Inc.
U.S. subsidiary of Signet Jewelers Ltd. (Bermuda)
375 Ghent Rd., Akron, OH 44333
Phone: 330-668-5000
Fax: 330-668-5191

Sales for the year 2011: $3,034,100,000

Web sites:

www.signetjewelers.com
www.sterlingjewelers.com
www.kay.com
www.beldens.com
www.friedlanders.com
www.goodmanjeweler.com
www.jared.com
www.leroyjewelers.com
www.jbrobinson.com
www.marksandmorgan.com
www.ostermanjewelers.com
www.rogersjeweler.com
www.shawsjewelers.com
www.weisfieldjewelers.com

Kay Jewelers

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#3) FRED MEYER JEWELERS

Fred Meyer Jewelers (a Subsidiary of Kroger Co.) has stores in 32 states. They were founded in 1922 and go by different names and locations. 338 Stores all together:

  • Fred Meyer Jewelers
  • Littman Jewelers

Their headquarters are located in Portland, Oregon.

Policies:

(As stated on the Fred Meyer Jewelers Website)

Lifetime Loss and Damage Guarantee:

We will replace any diamonds or gemstones* purchased from Fred Meyer Jewelers, free of charge, if they become chipped, broken or lost from the original mounting. This guarantee applies to purchases up to $15,000.

*Emeralds, Opals and Pearls are excluded

Mounting Guarantee:

We will guarantee your mounting against defects in material craftsmanship for one year from date of purchase. We will repair or replace your mounting if any defects are found.

Free Lifetime Inspection and Cleaning:

Bring your diamond or gemstone jewelry into Fred Meyer Jewelers as often as you wish for free cleaning and inspection.

Lifetime Diamond Trade-in Privilege:

You may trade in your Fred Meyer Jewelers diamond solitaire ring, solitaire pendant, solitaire earrings, diamond engagement ring or diamond bridal set, for its full purchase price (exclusive of tax and shipping) toward the purchase price of a new diamond jewelry item that is at least double the price you paid for your original diamond purchase.

Guarantee of Satisfaction:

If for any reason you are not completely satisfied with your purchase, we will gladly accept your return up to 60 days from date of purchase. (Watches may be returned within 30 days if they have not been worn or sized).

Sales receipt must accompany this guarantee.

Read more about thier Policies Here!

Fred Meyer Jewelers
Subsidiary of Kroger Co.
3800 S.E. 22nd Ave., Portland, OR 97202
Phone: 503-232-8844
Fax: 503-797-7616

Web sites:

www.fredmeyerjewelers.com
www.littmanjewelers.com

Fred Meyer Jewelers

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#4) HELZBERG DIAMONDS.

Helzberg Diamond Jewelers has stores in 38 states. They were founded in 1915, and have 229 Stores all together:

  • Helzberg Diamonds

Their headquarters are located in North Kansas City, Missouri.

Policies:

(As stated from their Helzberg Diamonds Website)

Return Policy:

A 60-day refund or exchange privilege.

Warranties:

For 12 months from your date of purchase:
We guarantee the mounting for your diamond, natural sapphire, ruby, or emerald against all defects in material or workmanship. We will repair or replace your mounting without charge if any defects are found during this period.

If your gold or jewelry becomes damaged as a result of manufacturer defect, Helzberg Diamonds will repair or replace the item, at our option, without charge. Guarantee excludes all damage caused by abuse or normal wear.

A lifetime guarantee with free replacement for your diamond, natural sapphire, ruby or emerald if it is lost from its original mounting during normal wear.

Our Jewelry Guarantee operates in conjunction with our Lifetime Care Plan, an optional premier guarantee available with every jewelry purchase.

Lifetime Care Plan:

The Lifetime Care Plan covers: Worn or broken prongs, Broken earring posts, Broken chain repair, Ring resizing/reshanking, Pearl restringing, Clasp replacement, Shortening of diamond bracelets, Stone tightening.

Purchase AmountLifetime Care Plan Price
$0 - $75.99$19.99
$76.00 - $100.99$24.99
$101.00 - $150.99$34.99
$151.00 - $200.99$39.99
$201.00 - $350.99$49.99
$351.00 - $450.99$59.99
$451.00 - $500.99$69.99
$501.00 - $750.99$89.99
$751.00 - $1,000.99$99.99
$1,001.00 - $1,300.99$119.99
$1,301.00 - $1,500.99$129.99
$1,501.00 - $1,800.99$149.99
$1,801.00 - $2,000.99$159.99
$2,001.00 - $2,500.99$169.99
$2,501.00 - $3,000.99$179.99
$3,001.00 - $3,500.99$189.99
$3,501.00 - $4,000.99$199.99
$4,001.00 - $4,500.99$229.99
$4,501.00 - $5,000.99$249.99
$5,001.00 - $5,500.99$259.99
$5,501.00 - $6,000.99$269.99
$6,001.00 - $6,500.99$279.99
$6,501.00 - $7,000.99$299.99
$7,001.00 - $10,000.99$329.99
$10,001.00 +$349.99

Actual Policies may vary among stores.

See more details on their Website Here and Here!

Helzberg Diamonds
Owned by Berkshire Hathaway
1825 Swift Ave., North Kansas City, MO 64116
Phone: 816-842-7780
Fax: 816-842-0847

Web site:

www.helzberg.com

Helzberg Jewelers

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#5) ULTRA STORES INC.

Ultra Stores Jewelers has stores in 33 states. They were founded in 1991, and have 150 Stores all together under two different Jewelry Store Names:

  • Ultra Diamonds
  • Premier Fine Jewelry

Their headquarters are located in Chicago, Illinois.

Store Policies:

(As stated on their Ultra Stores Website)

Returns:

If for any reason you are not completely satisfied with your online purchase, you may return it within thirty (30) days of purchase for a full refund or exchange - no questions asked.

If the merchandise returned is not in its original condition (excluding manufacturers defects), the cost of repair will be deducted from the refund amount.

Special Order merchandise is not subject to return or exchange (all special order sales are final).

Merchandise altered at the request of the customer (sizing, polishing, stone replacement, setting adjustments, etc.) is subject to return, but may incur additional purchase price deductions necessary to make the item re-saleable.

You may exchange your jewelry purchase at any location for another item(s) within 110 days of purchase. Exchanges must be for at least equal value to the original purchase price.

All exchanged jewelry must be accompanied by the original receipt and in the original condition (unworn or altered), including manuals and packaging materials.

Watches may be returned or exchanged at any location within 30 days of purchase. Exchanged or returned watches must be accompanied by the original receipt and in original condition (unworn or altered), including manuals and packaging material.

Special orders may not be returned or exchanged.

Free Lifetime Diamond Replacement Policy:

Should a diamond break, chip or fall out, it will be replaced by Ultra Diamonds without charge. Normal wear and tear is not covered. You must bring your diamond jewelry in for inspection at least once every four months. If the four month inspection schedule is not observed, this guarantee is no longer valid.

Trade In Policy:

Our trade-in policy allows you to trade in your Ultra Diamonds diamond item for another diamond item. Ultra Diamonds allows trade-ins on diamond bridal merchandise, diamond solitaire (rings,pendantor earrings) merchandise and three stone diamond rings only. Your new purchase must be at least 100% more (after appreciation–see terms below) than the diamond merchandise you are trading in. Your diamond trade-in must be in its original condition and accompanied by your diamond guarantee and/or sales receipt.

To maintain your Lifetime Diamond Guarantee you must bring your diamond in for an inspection once every four months to the Ultra Diamonds store of your choice.

Extended Protection Plan:

We offer a 2-Year Ultra Plus Protection Plan for an additional charge. You may purchase this by adding it to your shopping bag from the product detail page. The protection plan for your fine jewelry and watches includes: Ring sizing for rings over $100, Cracks, Chips, Scratches, Distorted or dented jewelry, Kinked or knotted chains and bracelets, Cracked or thinning shanks, Broken, worn, or bent prongs, Broken earring posts or backs, Gouges or discoloration, Loss of enhancement diamonds and gemstones (does not include center stone).

Watches only: clasp, case, crystal, stem, crown, bezel, and watch strap.

Policies obtained through the Ultra Stores Website Here and Here!

Ultra Stores Inc.
122 South Michigan Ave., Suite 800, Chicago, IL 60603
Phone: 312-922-3800
Fax: 312-922-3933

Web site:

www.ultradiamonds.com

Ultra Diamonds

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#6) SAMUELS JEWELERS

Samuel Jewelers has stores in 21 states. They were founded in 1891, and have 106 Stores all together under many different Jewelry Stores:

  • Andrews Jewelers
  • Rogers Jewelers
  • Samuels Jewelers
  • Samuels Diamonds
  • Schubach Jewelers

Their headquarters are located in Austin, Texas.

Store Policies:

(As stated from their Samuels Jewelers Website)

Return Policy:

All items purchased maybe returned for a full refund for 30 days from the date of purchase. All items purchased maybe exchange for 90 days from the date of purchase.

Merchandise that has been special ordered, customized or custom made including class rings and engraved items cannot be returned or exchanged. Any certificates or special documentation must accompany any return or a restocking fee may apply.

Watches must be in original condition (unaltered and unworn). All packaging, instructions and warranty documents must accompany any return or a restocking fee may apply.

90-Day Exchange Policy:

You are also protected by our 90-day exchange policy. Within 90 days of original purchase date you may exchange your purchase for another item.

Trade in Policy:

Lifetime diamond or precious gemstone trade-up privileges.
We will gladly apply the original purchase price of your diamond or precious gemstone jewelry toward your next diamond or precious gemstone purchase. Your new purchase must be at least twice the price paid for your original jewelry and you must have a valid sales receipt.

Conflict Diamonds:

We certify that the diamonds herein have been purchased from legitimate sources not involved in funding conflict and in compliance with the United Nations resolution. We therefore guarantee that these diamonds are certified to be from sources that are free from conflict, based on personal knowledge, and/or written guaranties provided by the supplier of these diamonds.

Interest Free Financing:

Samuel Jewelers offers many different Interest Free Financing Plans (if paid in full) for 12 months, 6 months, 18 months, 36 months, 48 months and 60 months.

Read more about their policies on their website here, and Interest Free Financing here!

Store Policies may vary among stores!

Samuels Jewelers
Owned by Gitanjali USA
2914 Montopolis Dr., Suite 200, Austin, TX 78741
Phone: 512-369-1400
Fax: 512-369-1500

Web sites:

www.rogers-jewelers.com
www.samuelsjewelers.com
www.samuelsdiamonds.com

Samuels Jewelers

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#7) TIFFANY & CO.

Tiffany Jewelers has stores in 27 states. They were founded in 1851, and have 87 Stores all together under only one Jewelry Store Name:

  • Tiffany & Co.

Their headquarters are located in New York, New York.

Store Policies:

(As stated on their Tiffany & Co. Website)

Return Policy:

Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Returns may be sent to our Customer Service Center, or you may take your return to any of our retail stores in the U.S. Tiffany Diamond Certificate and Lifetime Warranty:

The Tiffany Diamond Certificate is awarded by Tiffany & Co. to certify the authenticity and integrity of specific Tiffany diamonds. Unlike the documentation that may accompany stones purchased elsewhere, the Tiffany Diamond Certificate is backed up by Tiffany's Full Lifetime Warranty.

Tiffany's Full Lifetime Warranty:

Our Promise: that the Diamond is a natural diamond with each of the characteristics stated on the Certificate at the time of sale subject only to the following:

1. “Warranty” means this document; “we”, “us” and “our” refers to Tiffany and Company, a New York corporation; “Certificate” means the Tiffany & Co. Diamond Certificate that accompanies this Warranty; “Diamond” means the diamond identified in the Certificate; “Jewelry” means the item of jewelry containing the Diamond; “you” and “your” refers to you, the first purchaser of the Jewelry, and the first person to whom you give the Jewelry during your lifetime.

2. If the Diamond is not as promised in the Certificate, we will, at your option, promptly:
• accept the return of the Jewelry and provide you with a refund of the full purchase price; or
• replace the Diamond with a diamond that meets or exceeds each of the characteristics warranted.

3. This Warranty remains in effect during your lifetime for so long as you own the Jewelry.

4. If you make a claim under this Warranty, you must allow us to:
• examine the original copy of the Certificate;
• try and resolve your claim amicably;
• inspect the Jewelry and any gemological evaluation on which you base your claim;
• remove the Diamond from the Jewelry for gemological examination; and
• have the Diamond examined by an independent gemological laboratory.

5. We will respond to your claim as soon as possible, but no later than 45 days after we have received your claim. You should direct your claim to any Tiffany and Company store.

6. This Warranty is subject to the conditions stated in the Certificate and those stated below:
• this Warranty covers only the lack of conformity of the Diamond with each of the characteristics
stated on the Certificate at the time of sale and does not cover damage to the Diamond that occurs after the date of sale;
• the condition of the Diamond will be determined by examination under no greater than 10x magnification and by standard gemological techniques;
• if we have provided you with a plot or diagram mapping the interior or exterior features of the Diamond, that plot or diagram has been provided for identification purposes only and the presence or absence of a feature on the plot or diagram will not be covered by this Warranty;
• the accuracy of angles and linear measurements will be determined by the following tolerances: ±0.2º and ±0.02 millimeters; and
• the absence of enhancements will be determined by gemological tests generally in use at the time of sale.

7. This Warranty does not affect your statutory rights.

The Tiffany Diamond Certificate and Warranty provides reassurance for today and many years from now.

Policies are obtained through the Tiffany & Co. Website Here! and Here!

Tiffany Jewelers
727 Fifth Ave., New York, NY 10022
Phone: 212-755-8000
Fax: 212-230-6996

Sales for 2011: $1,805,783,000

Web site:

www.tiffany.com

Tiffany & Co Jewelers

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#8) ROGERS ENTERPRISES

Rogers Jewelers has stores in 9 states. They were founded in 1945, and have 78 Stores all together under a few Jewelry Store Names:

  • Ashcroft & Oak Jewelers
  • Rogers & Hollands Jewelers

Their headquarters are located in Matteson, Illinois.

Store Policies:

(As Stated on their Rogers and Hollands Website)

Online Return Policy:

If you are not 100% satisfied, you may return your purchase to us as long as it is postmarked within 30 days from the date you received it. We will issue you a credit in the same tender originally used for the online internet purchase minus the shipping charges and any sizing fees.

You include the packing slip. (Please keep a copy for your records.)

The item(s) must be in new condition and in the original gift box. Any item(s) that shows evidence of wear (i.e. scratches, marks, dents or damage of any kind) cannot be returned.

In Store Return Policy:

As a general rule, merchandise in like new condition may be returned for a full refund within 30 days from the date of the purchase if accompanied by a valid sales receipt.

Watches cannot be returned if worn.

Any merchandise that shows evidence of wear (i.e. scratches, marks, dents or damage of any kind) cannot be returned.

Custom special order merchandise is not returnable under any circumstances.

Diamond Guarantee:

Rogers & Hollands WILL guarantee your Rogers & Hollands Diamonds (single stones up to 2.05 carats) against loss from the mounting forever.

Rogers & Hollands WILL guarantee your Rogers & Hollands Diamonds (single stones up to 2.05 carats) against chipping and cracking forever.

Rogers & Hollands WILL repair your Rogers & Hollands Diamond jewelry (excluding chains and earring backs) at no charge for two years from the date of purchase.

Rogers & Hollands WILL replace your lost or damaged Rogers & Hollands Diamonds (single stones up to 2.05 carats) with diamonds of like kind and quality forever.

Trade In Policy:

Rogers & Hollands WILL accept your Rogers & Hollands Diamond jewelry as a trade-in toward any other Rogers & Hollands merchandise (except watches) with a purchase price that is at least double your trade-in value.

Jewelry Protection Plan:

• Lifetime Jewelry Protection

• 3 Year Jewelry Protection

• 2 Year Watch Protection

What is covered: Broken, worn or bent prongs, Stretched or broken pearl strands, Cracked or thinning ring shanks, Broken chains, bracelets or clasps, Broken earring posts or backs, Gouges or discoloration, Distorted or dented jewelry, Kinked or knotted chains and bracelets, Cracked, chipped or scratched gemstones and diamonds, Loss of diamonds or gemstones.

Policies obtained through their Rogers and Holland Website Here! and Here! and Here!

Rogers Jewelers
20821 Cicero Ave., Matteson, IL 60443
Phone: 708-748-6400
Fax: 708-747-3820

Web sites:

www.rogersandhollands.com
www.ashcroftandoak.com

Rogers & Hollands Jewelers

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#9) BEN BRIDGE JEWELER

Ben Bridge Jewelers has stores in 11 states. They were founded in 1912, and have 75 Stores all together under a few Jewelry Store Names:

  • Ben Bridge Jeweler
  • Ben Bridge Timeworks
  • Pandora Operated by Ben Bridge

Their headquarters are located in Seattle, Washington.

Store Policies:

(Obtained through their Ben Bridges Website)

Returns and Exchanges:

You may return/exchange stock Ben Bridge merchandise in its original, unused and unworn condition within 90 days of the purchase date.

Custom Orders or Special Orders and modified or altered items cannot be returned.

Watches that have been worn or altered cannot be returned or exchanged.

Please provide a copy of your sales receipt or provide the name of the purchaser.

Diamond Upgrade and Limited Warranty:

Our lifetime limited warranty is contingent upon inspection every six months.

This limited warranty covers your diamond against accidental chipping or loss from its original setting and does not cover loss or damage other than that incurred in normal wear.

This bond will not replace insured coverage against loss or theft, but is supplemental to that coverage. Please, contact your insurance agent for proper coverage.

Trade-In Policy:

We offer a trade-in program for any diamond purchase at Ben Bridge Jeweler. You will be credited your full purchase price toward a diamond purchase selling for at least twice your original purchase price.

Limited Watch Warranty and Power Cell Replacement:

Our Limited Watch Warranty is given by Ben Bridge Jeweler, Inc. to the first purchaser or first gift recipient of a purchased watch. The time period of this warranty begins when the watch is purchased and lasts for three (3) years from the date of purchase.

Policies as stated on their Ben Bridges Website Here, and here.

Ben Bridge Jewelers
A Berkshire Hathaway Company
P.O. Box 1908, Seattle, WA 98111
Phone: 206-448-8800
Fax: 206-448-7456

Web site:

www.benbridge.com

Ben Bridge Jewelers

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#10) DON ROBERTO

Don Roberto Jewelers has stores in 1 state (CA). They were founded in 1972, and have 75 Stores all together under one Jewelry Store Name:

  • Don Roberto Jewelers

Their headquarters are located in San Clemente, California:

Don Roberto Jewelers
1020 Calle Recodo, San Clemente, CA 92673-6225
Phone: 949-361-6700
Fax: 949-498-8917

Web site:

www.donrobertojewelers.com

Don Roberto Jewelers

#11) CHARM JEWELRY LTD.

Charm Jewelry LTD. was founded in 1972 and have 69 Stores located in: Alberta, New Brunswick, Newfoundland, Nova Scotia, Ontario, Saskatchewan, Prince Edward Island.

They go under a few Jewelry Store Names:

  • Charm Diamond Centres
  • Crescent Gold & Diamonds

Their headquarters are located in Nova Scotia, Canada.

Store Policies:

(As obtained through their Charm Diamond Centers Website)

Return Policy:

You can return any merchandise you purchase from Charm with your receipt, within 30 days for a full refund.

Please remember that shipping charges are not refundable unless you receive a damaged or incorrect item.

• Include your receipt as a packing slip.
• Circle the items you are returning.
• Indicate whether it is an Exchange or Refund (You have 30 days for a refund or an exchange).

Lifetime Diamond Guarantee:

At Charm Diamond Centres we want you to enjoy the dazzling beauty of your diamond purchase for a lifetime. That's why we offer you the finest in diamond coverage with your diamond purchase - our Lifetime Diamond Guarantee. *Contact us for details. Some conditions apply.

Lifetime Trade-up Policy:

Charm Diamond Centres will happily accept your Charm diamond bridal set, diamond solitaire ring, solitaire diamond earrings, solitaire diamond pendant, diamond trinity or diamond anniversary ring towards your next purchase of a regular priced diamond. Your next diamond purchase must be at least twice the price paid for the original diamond. Presentation of the Lifetime Diamond Guarantee certificate is required.

Policies obtained from their Charm Diamond Centres here and here!

Charm Jewelry LTD.
140 Portland Street, Dartmouth, Nova Scotia, Canada B2Y 1J1
Phone: 902-463-7177
Fax: 902-466-5472

Web sites:

www.charmdiamondcentres.com
www.crescentgold-diamonds.com

Charm Diamond Centres

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#12) NA HOKU INC.

Na Hoku Inc. Jewelers has stores in 12 states and Washington D.C. They were founded in 1924, and have 69 Stores all together under a few Jewelry Store Names:

  • Na Hoku
  • Pearl Factory

Their headquarters are located in Honolulu, Hawaii.

Store Policies:

(As obtained through their Na Hoku Website)

Warranty Policy:

All Na Hoku merchandise has a lifetime warranty against defects in materials or workmanship. (Na Hoku watches have a three year warranty)

Return Policy:

Full refunds or exchanges will be made to any customer who presents the merchandise within 21 days of purchase in its original condition with the original sales receipt, boxes and warranties.

Policies obtained from their Na Hoku Website Here and Here!

Na Hoku Inc. Jewelers
3049 Ualena St., Honolulu, HI 96819
Phone: 808-833-7772
Fax: 808-837-1358

Web sites:

www.nahoku.com
www.pearl-factory.com

Na Hoku Jewelers

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#13) REEDS JEWELERS

Reeds Jewelers has stores in 16 states. They were founded in 1946, and have 66 Stores and go by one Jewelry Store Name:

  • Reeds Jewelers

Their headquarters are located in Wilmington, North Carolina.

Store Policies:

(As obtained through their Reeds Jewelers Website)

Return Policy:

For items purchased in a REEDS store, please refer to your printed receipt as the return policy may vary based on the item(s) purchased as well as the specific retail location. If you are unable to locate a copy of your receipt, you may contact the store location where you made the purchase for more information.

For items purchased on REEDS.com, returns are accepted within 10 days and exchanges within 30 days of the delivery date. Merchandise must be in new unused condition.

Jewelry Service Plan:

The plan provides three years OF UNLIMITED FREE quality jewelry repairs at any of our store locations or by calling our toll-free service number.

Service Plan covers: cracked, chipped or scratched stones, lost enhancement gemstones due to defects in mounting, broken chains, links or clasps, broken, worn or bent prongs dented or misshapen settings, cracked or thinning bands, kinks or knots in chain, broken earring posts, one-time ring re-sizing, stretched or broken pearl strands.

Watch Service Plan:

Our watch service plan provides two years OF UNLIMITED FREE quality watch repairs at any REEDS Jewelers store nationwide or by calling our toll-free service number.

Plan Covers: Movement, Crystal, Case, Bezel, Band, Clasp, Stem, Crown.

Policies obtained through their Reeds Jewelers Website Here and Here!

Reeds Jewelers
P.O. Box 2229, Wilmington, NC 28401
Phone: 910-350-3100
Fax: 910-350-3353

Web site:

www.reeds.com

Reeds Jewelers

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#14) JAMES AVERY CRAFTSMAN

James Avery Craftsman Jewelers has stores in 9 states. They were founded in 1954, and have 64 Stores and go by one Jewelry Store Name:

  • James Avery

Their headquarters are located in Kerrville, Texas.

Store Policies:

(As stated on their James Avery Website)

Return Policy:

If for any reason an item in our current line does not meet your full expectations, just return it in new condition with proof of purchase within 60 days for a refund, exchange, or James Avery gift card. After 60 days, or without proof of purchase, items in our current line that are in new condition are eligible for exchange or a James Avery gift card only.

(Note: Special Made-to-Order and engraved items are non-returnable.)

Earring Exchange Policy:

If one of the earrings you buy from James Avery is lost or destroyed, and it is in our current line, you can purchase another pair from us for one-half the price of the new pair plus your remaining earring. We know that one earring alone isn't much good, and we know that accidents do happen. So if you lose an earring or one is destroyed, don't worry. We are working to make sure that every pair of earrings you buy from our current line can remain as it was intended to be - a pair.

(Note: Diamond earrings are not covered under this policy.)

Complimentary First Time Soldering of Our Charms:

We are happy to solder James Avery charms for you. First time solders of our charms are complimentary. To have a James Avery charm moved or re-soldered, there is a $5.00 charge for each sterling solder and a $12.00 charge for each 14K solder. If you need several charms soldered to one item, please specify the location and spacing you would like for each of the charms.

Policies obtained from the James Avery Website here and here!

James Avery Craftsman Jewelers
145 Avery Rd. North, Kerrville, TX 78028
Phone: 830-895-1122
Fax: 830-895-6601

Web site:

www.jamesavery.com

James Avery Jewelers

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#15) SHERWOOD MANAGEMENT CO.

Sherwood Management Co. Jewelers has stores in 1 state: California. They were founded in 1954, and have 64 Stores and go by a few Jewelry Store Names:

  • Daniel’s Jewelers
  • Tessoros De Amor

Their headquarters are located in Culver City, California.

Store Policies:

(As obtained through the Daniel's Jewelers Website)

Online Return Policy:

Our 30-day ONLINE return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the best decision in purchasing fine jewelry. If for any reason you are not satisfied, you can return your item* WITHOUT custom engraving in its original condition within 30 days of the date of shipment for a refund or an exchange.

In Store Return Policy:

10-DAY MONEY BACK GUARANTEE!
Subject to the limited exceptions and the terms below, within 10 days after the date of the original sale, we will refund in cash,company check or bank credit card all monies paid, in full or for a down payment, for any purchase.

Exchange Policy:

30-DAY EXCHANGE PRIVILEGE!
Subject to the limited exceptions and the terms below, within 30 days after the date of the original sale, we will exchange any item purchased for an item of equal or higher current selling price. The higher selling price difference, if any (including sales tax), must be paid by the customer.

*Customized jewelry pieces are non-returnable. You may exchange these item for another size or send it in for repairs if the item has a manufacturer's defect. Exchanges must be done within 30 days of the date of shipment.

Non-returnable customized jewelry pieces include:
Build your own Diamond Jewelry
Engraved or Monogrammed Signet Rings
Engraved or Etched Baby Cups

Policies obtained through the Daniel's Jewelers Website Here!

Sherwood Management Co.
P.O. Box 3750, Culver City, CA 90231
Phone: 310-665-2100
Fax: 310-665-2101

Web site:

www.danielsjewelers.com

Daniel’s Jewelers

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#16) BEN MOSS JEWELLERS

Ben Moss Jewelers was founded in 1910, and have 63 Stores in these locations: Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Saskatchewan.

They go by one Jewelry Store Name:

  • Ben Moss Jewellers

Their headquarters are located in Manitoba, Canada.

Store Policies:

(As obtained through their Ben Moss Jewelers Website)

Return Policy:

If for any reason you are not satisfied, you can return any item in its original condition and packaging including all original documentation (if applicable) within 30 days of the date of shipment for a refund or exchange. Any item that has been modified or is not in resale condition will not be eligible for refund or exchange.

Purchases made on the benmoss.com site may be returned to one of our retail locations after arrangements have been made with a customer service representative at 1-888-236-6677.

Purchases made through PayPal cannot be returned to a retail location. They must be returned through the online store.

All return shipping charges must be prepaid. We will not accept C.O.D. deliveries.

On diamond product returns the appraisal/authenticity certificates, where applicable, must be returned along with the product or a $50 fee will be deducted from the refund. This fee will cover the costs we will incur to obtain new documentation allowing the product to be re-sold.

Lifetime Service Plan:

Plan coverage: Replacement of lost or chipped diamonds/gemstones, l Tipping of prongs and claw work, l Stone tightening, l Semi-annual cleaning and inspections, l Ring Sizing, l Rhodium plating of white gold, l Resetting diamonds/gemstones, l Refinishing and polishing, l Replacement backs on earrings, l Clasp Replacement, l Soldering of chains and rings.

Warranties:

Generally there is a one year warranty against defects in material and/or workmanship on all merchandise we carry.

Policies obtained through their Ben Moss Jewelers Website Here and Here

Ben Moss Jewelers
300-201 Portage Avenue, Winnipeg, Manitoba, Canada R3B 3K6
Phone: 204-947-6682
Fax: 204-988-0148

Web site:

www.benmoss.com

Ben Moss Jewellers

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#17) BIRKS & MAYORS INC.

Birks and Mayors Jewelers has stores in 2 states: Florida and Georgia, as well as all Canadian provinces but Newfoundland and Prince Edward Island. They were founded in 1879, and have 60 Stores by a few different Jewelry Store Names:

  • Birks
  • Brinkhaus
  • Mayors
  • Rolex

Their headquarters are located in Quebec, Canada & Tamarac, Florida.

Store Policies:

(As obtained through the Birks Website)

Return Policy:

A. Packages without a return authorization number and the form properly filled in will not be accepted for refund and will be returned to the shipper.

B. Item must be returned in the same condition as it was sent to you from Birks within 30 days of the day that you received it). Orders received after this date will not be accepted for a refund.

• If the item was received as a gift, you will be entitled to a non-refundable merchandise exchange.

• Purchases made from November 1 to December 31 are accepted for returns until January 31 of the following year.

C. Any returns showing signs of wear or those that have been engraved, altered, resized, or damaged in any way will not be accepted for return or exchange.

D. Custom orders cannot be returned or exchanged.

E. No returns or exchanges on items purchased on discount.

F. If the items are damaged in transit to Birks due to insufficient packaging the items will not be accepted for return or exchange.

G. The return or exchange of online purchases must be made through the Birks Internet Department. Exchanges or returns will not be accepted at our Birks store locations.

Special exceptions:
Engraved or personalized items cannot be returned.
Flatware must be returned in sealed original bags.

Trade Up Policy:

The Birks Diamond Trade-up Policy is a unique and special service that allows you to exchange your original Birks diamond for one that has a purchase price of at least 50% more than the original diamond. Birks will credit you no less than the original price paid, as long as the diamond is not damaged. If the diamond has been damaged, the amount of the credited value will be determined at the time of the exchange by one of our appraisers.

Policies obtained through the Birks Website Here and here!

Birks and Mayors Inc.
1240 Phillips Square, Montreal, Quebec, Canada H3B 3H4
Phone: 514-397-2511
Fax: 514-397-2577

USA Headquarters:

5870 North Hiatus Road, Tamarac, FL 33321
Phone: 954-590-9000
Fax: 954-590-9299

Sales for the year 2011: $270,948,000

Web sites:

www.birks.com
www.birksandmayors.com
www.brinkhausjewellers.com
www.mayors.com

Birks and Mayors Jewelers

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#18) HANNOUSH JEWELERS

Hannoush Jewelers is located in 16 states, and was founded in 1981,with 58 Stores under these Jewelry Store Names:

  • Goldstein Swank & Gordon
  • Hannoush Jewelers
  • Harstans Jewelers
  • Lenox Jewelers

Their headquarters are located in Springfield, Massachusetts.

Store Policies:

(Obtained through their Hannoush Website)

Return Policy:

You may return your item within thirty (30) calendar days of purchase and we will refund your money in full, provided the item is unaltered, unworn and in re-saleable condition. Special orders are excluded and may not be returned.

Trade-Up Policy:

You will be given full purchase price, less the price of the setting, toward the purchase of any other diamond(s) solitaire provided your diamond(s) is undamaged and not missing from the setting, and the regular four (4) months inspections are performed by Hannoush Jewelers. New purchases must be a minimum of 50% or greater than the original purchase price.

Their Promise:

• 30-day money back guarantee
• Lifetime guarantee on diamond jewelry
• Free cleaning and inspection
• Same-as-cash payment option
• Free layaway (in store)
• Gift cards in your choice of denominations
• Fully documented purchase of your unwanted gold
• Optional extended warranty services
• Professional jewelry repair
• Professional watch repair
• Certified appraisals

Policies Obtained through their Hannoush Website here!

Hannoush Jewelers
1655 Boston Rd., Unit B7, Springfield, MA 01129
Phone: 413-439-2830
Fax: 413-439-0073

Web sites:

www.goldsteinswankgordon.com
www.hannoush.com
www.harstans-jewelers.com
www.lenox-jewelers.com

Hannoush Jewelers

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#19) MAUI DIVERS OF HAWAII

Maui Divers of Hawaii Jewelers is located in 2 states: CA, HI, as well as Guam. They were founded in 1959, and have 53 Stores with these different Jewelry Store Names:

  • Island Pearls
  • Maui Divers Jewelry
  • Maui Divers Jewelry Luxury Collection
  • Pick-A-Pearl

Their headquarters are located in Honolulu, Hawaii.

Store Policies:

(As obtained through their Maui Divers Website)

Return Policy:

You may return any purchase within 60 days for exchange or refund as long as the jewelry is returned in saleable condition and in its original packaging. A copy of the receipt and any free gifts must also be returned. Applicable shipping charges will be deducted from the credit total. All sales are final on Special Orders, Personalized and Clearance merchandise.

Lifetime Warranty:

We guarantee our merchandise forever against defects in workmanship or materials.

Guranantee:

We guarantee our jewelry forever against defects in workmanship or materials to ensure they remain everlasting memories of Hawaii for you and generations to come.

We will repair or replace our jewelry, unconditionally and without charge, if the defect is due to workmanship or materials.

Policies obtained through their Maui Divers Website here and Here!

Maui Divers of Hawaii
1520 Liona St., Honolulu, HI 96814
Phone: 808-946-7979
Fax: 808-946-0406

Web site:

www.mauidivers.com

Maui Divers Jewelry

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#20) RIDDLES GROUP, INC.

Riddles Group Inc. Jewelers is located in 10 states, and was founded in 1959. They have 53 Stores with just one Jewelry Store Name:

  • Riddle’s Jewelry

Their headquarters are located in Rapid City, South Dakota.

Store Policies:

(As obtained through their Riddle's Jewelers Website)

Return Policy:

if you need to return, exchange, or repair the product for any reason, you can do so within 60 days for all diamond purchases and 20 days on everything else. We do NOT accept returns of special order items or customized pieces.

You can return, exchange, or repair your riddlesjewelry.com purchase at any Riddle's Jewelry store.

Lifetime Diamond Guarantee:

Riddle's has provided the best, no cost, jewelry guarantee in the industry for decades, and continues to offer it to our loyal customers. The Gold Guarantee is for purchases over $1,500, and covers the jewelry for ten years. The Silver Guarantee is for purchases between $199 and $1,499, and covers the jewerly for eighteen months. Both guarantees still cover the loss of a stone up to $10,000 without time limit against dropping out, if checked every 6 months.

This will not change any previous guarantees that a customer may have, but only applies to purchases as of December, 2008. If you reside outside the store location area for Riddle's Jewelry, you can mail your jewelry and guarantee to any Riddle's Jewelry location or the Corporate Office in Rapid City.

Gold and Silver Guarantees:

The following assurances are certified by the NEW Gold and Silver Guarantees, as long as the jewelry item is brought into a Riddle's Jewelry store EVERY SIX MONTHS for inspection.

• The diamonds are microscopically examined to conform to our high standards in cut, color, and clarity.
• The precious metals used meet the standards of the US Stamping Act.
• The center and side stones up to $10,000 are guaranteed WITHOUT TIME LIMIT against dropping out.
• Cleaning, polishing, and inspecting of the jewelry, WITHOUT TIME LIMIT.
• To accept in trade the purchased diamond jewelry, WITHOUT TIME LIMIT, for double the value of the original PURCHASE price.
• 60 days full cash refund. (20 day full cash refund for purchases under $199)
• 60-90 days in-store credit for special circumstance returns with Manager approval.

Gold Guarantee on purchases OVER $1,500:

Covers for 10 Years: Ring sizing, Soldering wedding sets, Rhodium plating, Retipping worn prongs, Appraisals & updates, Tightening of loose stones.

Silver Guarantee on purchases UNDER $1,500:

Covers for 18 Months: Ring sizing, Soldering wedding sets, Rhodium plating, Retipping worn prongs, Appraisals & updates, Tightening of loose stones.

Policies obtained through their Riddle's Jewelers Website here! and here!

Riddles Group Inc.
2707 Mt. Rushmore Rd., Rapid City, SD 57701
Phone: 605-343-2226
Fax: 605-343-4217

Web site:

www.riddlesjewelry.com

Riddle’s Jewelry

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#21) TOURNEAU

Tourneau Jewelers is located in 14 states, and was founded in 1900. They have 35 Stores with just two different Jewelry Store Names:

  • Tourneau
  • Watch Gear

Their headquarters are located in New York, New York.

Store Policies:

(As obtained through their Tourneau Website)

Battery Replacement:

Tourneau replaces over 100,000 batteries a year. In addition, we perform a water resistance test to detect leaks that can be repaired during the battery replacement. Any watch purchased at Tourneau receives this service at no charge.

Sizing & Other Adjustments:

Whether you purchased your watch at Tourneau or elsewhere, our professional staff will provide you with the perfect fit. Any watch purchased at Tourneau receives this service complimentary.

Polishing & Refinishing:

If you wish to redeem that original shine in your watch, bring it to a Tourneau store. Materials requiring further care can be sent to our authorized service center, equipped with a specialized staff capable of resolving almost any issue.

Straps & Bracelets:

Tourneau provides a diverse selection of replacement straps and bracelets for your unique timepiece. Any items not in-store can be special ordered through our service team; the possibilities are endless.

Mechanical Watch De-Magnetism:

Is your watch running fast? Many mechanical watches are disrupted when magnetic fields penetrate the timing element. Tourneau will conduct a test and, if necessary, apply an inverse magnetic field to restore the timepiece's normal function. This service is complimentary.

Water Resistance Maintenance:

Protect your watch from water damage. This maintenance includes the replacement and lubrication of gaskets and seals to ensure continued water resistance.

Policies obtained through their Tourneau Website here!

Tourneau
Owned by Green Equity Investors IV
3 E. 54th St., New York, NY 10022
Phone: 212-758-6022
Fax: 212-308-9145

Web sites:

www.tourneau.com
www.watchgear.com

Tourneau Jewelry

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#22) CARTIER

Cartier Jewelers is located in 16 states and British Columbia, Ontario. They were founded in 1847, and have 33 Stores under one very famous Jewelry Store Name:

  • Cartier

Their headquarters are located in New York, New York.

Store Policies:

(As obtained through their Cartier Website)

Watch Guarantee:

This warranty only applies to watches sold or repaired under warranty in the United States of America and Canada.

Cartier watches are guaranteed against any manufacturing defect for an unlimited period: any piece which is defective due to a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months following the purchase date, you will be charged for the labor involved in any repair or replacement, whether the parts are covered by the warranty or not.

In order to benefit from this warranty, you must present the warranty certificate, which can be found in the service booklet. This certificate must be duly filled out, dated, stamped and signed by a Cartier boutique or authorized Cartier dealer.

With the exception of current legal provisions, this Limited Warranty constitutes the exclusive manufacturer's guarantee. This Limited Warranty, for labor expenses, and any other express or implied warranties, including any implied operating warranty for the envisaged use or for a particular use, shall be strictly limited to a period of 24 months from the purchase date. Cartier's liability is limited exclusively to repair or replacement under the terms stipulated in this warranty. Cartier shall not be held liable, in conformity with this Limited Warranty or by any other means, for any loss or damage resulting from the use of or inability to use your watch, or any accidental or consequential damage related to your watch.

As some States, Provinces or Territories do not permit the limiting of the duration of an implied warranty, or the exclusion or limiting of accidental or consequential damage, the above restrictions or exclusions may not apply to you.

The Guarantee covers:

Under guarantee, any piece that has a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge, during the 24-month period following the purchase. After that period, you will be charged for the labor involved in any repair or replacement.

The Guarantee does not cover:

The Limited Warranty for the USA / Canada excludes in particular damage resulting from:

• Tampering or improper or abusive use (knocking, hitting, crushing).
• The use or consequences of the use of batteries not specifically recommended by Cartier.
• Alterations, repair or work carried out by a watch repair service that is not authorized by Cartier.
• The consequences of normal wear and tear on the watch or any leather or rubber strap.
• Loss of water resistance 24 months after purchase date, if your watch is water resistant.
• Any damage caused by contact with water, if your watch is not water resistant.
• Problems with the metal strap 24 months after the purchase date.
• Wearing away of the coating of the vermeil models once 24 months have passed since the purchase date.

Clock Warranty:

This warranty only applies to clocks sold or repaired under warranty in the United States of America and Canada.

Cartier clocks are guaranteed against any manufacturing defect for an unlimited period: any piece which is defective due to a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months after the purchase date, you will be charged for the labor involved in any repair or replacement, whether the parts are covered by the warranty or not.

In order to benefit from this warranty, you must present the warranty certificate. This certificate must be duly filled out, dated, stamped and signed by a Cartier boutique or an authorized Cartier dealer .

With the exception of current legal provisions, this Limited Warranty constitutes the exclusive manufacturer's guarantee. This Limited Warranty, for labor expenses, and any other express or implied warranties, including any implied operating warranty for the envisaged use or for a particular use, shall be strictly limited to a period of 24 months from the purchase date. Cartier's liability is limited exclusively to repair or replacement under the terms stipulated in this warranty. Cartier shall not be held liable, in conformity with this Limited Warranty or by any other means, for any loss or damage resulting from the use of or inability to use your clock, or any accidental or consequential damage related to your clock.

As some States, Provinces or Territories do not permit the limiting of the duration of an implied warranty, or the exclusion or limiting of accidental or consequential damage, the above restrictions or exclusions may not apply to you.

The Limited Warranty for USA & Canada covers:

Under the guarantee, any piece that has a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge, during the 24-month period following the date of purchase. After that period, you will be charged for the labor involved in any repair or replacement.

The Guarantee does not cover:

The Cartier International Guarantee excludes in particular damage resulting from:

• tampering or improper or abusive use (knocking, hitting, crushing)
• the use or consequences of the use of batteries not specifically recommended by Cartier
• alterations, repair or work carried out by a watch repair service that is not authorized by Cartier
• the consequences of normal wear and tear on the clock.
• any damage caused by contact with water.

Lighter Warranty:

This warranty only applies to lighters sold or repaired under warranty in the United States of America and Canada.

Cartier lighters are guaranteed against any manufacturing defect for an unlimited period: any piece which is defective due to a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge by Cartier. However, 24 months after the purchase date, you will be charged for the labor involved in any repair or replacement, whether the parts are covered by the warranty or not.

In order to benefit from this warranty, you must present the warranty certificate. This certificate must be duly filled out, dated, stamped and signed by a Cartier Boutique or the authorized dealer.

With the exception of current legal provisions, this Limited Warranty constitutes the exclusive manufacturer's guarantee. This Limited Warranty, for labor expenses, and any other express or implied warranties, including any implied operating warranty for the envisaged use or for a particular use, shall be strictly limited to a period of 24 months from the purchase date. Cartier's liability is limited exclusively to repair or replacement under the terms stipulated in this warranty. Cartier shall not be held liable, in conformity with this Limited Warranty or by any other means, for any loss or damage resulting from the use or inability to use your lighter, or any accidental or consequential damage related to your lighter.

As some States, Provinces or Territories do not permit the limiting of the duration of an implied warranty, or the exclusion or limiting of accidental or consequential damage, the above restrictions or exclusions may not apply to you.

The Limited Warranty for USA & Canada covers:

Under the guarantee, any piece that has a manufacturing defect, confirmed by our technical services, will be repaired or replaced free of charge, during the 24-month period following the date of purchase. After that period, you will be charged for the labor involved in any repair or replacement.

The Guarantee does not cover:

The Cartier International Guarantee excludes in particular damage resulting from:

• accidents
• tampering or improper or abusive use (knocking, hitting, crushing)
• the consequences of normal wear and tear on the lighter
• the use of gas or flints other than those sold by Cartier
• unauthorized alteration
• manipulation or repairs, as well as the consequences of the normal wear and ageing of the lighter
• the gas tank after the first 24 months from the date of purchase
• the flint wheel after the first 24 months from the date of purchase.
• Any repair work carried out on your lighter at a Cartier Boutique, authorized Cartier dealer or Cartier After-Sales Service center will be covered by the 12 month Cartier International Intervention Guarantee.

This Guarantee does not cover damage resulting from improper or abusive use, knocking, the use of accessories not specifically recommended by Cartier, unauthorized modifications or repairs, or work carried out by a lighter repair service that is not authorized by Cartier.

Writing Instrument Warranty:

The following applies to writing instruments sold or presented for warranty service in the United States of America and Canada only.

This Cartier writing instrument is an original Cartier creation, made and tested to meet the traditional quality standards of Cartier. Each Cartier writing instrument carries an individual serial number which provides a record of both origin and authenticity.

Only Cartier Boutiques, as well as authorized Cartier dealers, which are the exclusive dealers of Cartier writing instruments, are authorized to provide the Cartier LIMITED WARRANTY service, as defined hereafter, in accordance with Cartier's instructions.

Throughout the world, Cartier provides you and its authorized Cartier dealers with its International After-Sales Service.

Cartier writing instruments are warranted for an unlimited period against any manufacturing defect according to the following conditions: any part found by our technical service to be defective as a result of a manufacturing fault will be replaced free of charge by Cartier.

However, after the first 24 months from the date of purchase, the labor cost of any repair will be charged, whether or not the replacement parts be supplied under the terms of this Limited Warranty.

Except to the extent prohibited by applicable law, this Limited Warranty shall be the exclusive manufacturer warranty. Neither this Limited Warranty, with respect to the labor cost, nor any other warranties, express or implied, including any implied warranty of merchantability or of fitness for a particular purpose, shall extend beyond the period of 24 months from the date of purchase.

The liability of Cartier is limited solely and exclusively to replacement as stated herein.

Cartier shall not be liable, by virtue of this Limited Warranty or otherwise, for any loss or damage arising from the use of or inability to use your writing instrument or for any incidental or consequential damages relating in any way to your writing instrument.

Some States, Provinces or Territories do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

The Cartier LIMITED WARRANTY does not cover in particular damage resulting from :

• accidents
• mishandling or abusive use (knocks, dents, crushing, etc.)
• the use of a converter or refills other than those sold by Cartier
• unauthorized alteration
• manipulation or repair, as well as the consequences of the normal wear and ageing of the writing instrument
• Please ensure that you retain your certificate.

Caution: This Limited Warranty will not be valid if refills other than Cartier's have been used.

This Limited Warranty gives you specific legal rights; you may also have other rights which vary from State, Province or Territory to another.

Policies obtained through their Cartier Website here!

Cartier
Division of Richemont North America
645 Fifth Ave., New York, NY 10022
Phone: 212-753-0111

Web site:

www.cartier.com

Cartier Jewelers

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#23) MOVADO GROUP INC.

The Movado Group is located in 17 states, and was founded in 1881. They have 33 Stores under just one Jewelry Store Name:

  • Movado Company Stores

Their headquarters are located in Paramus, New Jersey.

Store Policies:

(As obtained through their Movado Website)

Movado 2 Year Limited Warranty:

Movado will, within two (2) years from date of purchase, repair or replace (at Movado’s option), the movement of your Movado watch free of charge if such movement proves to be defective in material or workmanship under normal use. The finish on Movado galvanic gold-plated, ion-plated and PVD-finished watches will be warranted for a period of five (5) years against flaking and peeling only; scratching/erosion due to normal wear and tear is not covered. The case and/or bracelet will be refinished or replaced (at Movado’s option) should such finish prove to be defective in material or workmanship. This warranty does not cover batteries, straps, bracelets, cases or crystals, nor does it cover damage arising from normal wear, scratches, accidents or misuse, or from any alteration, service or repair performed by any party other than Movado Watch Company or one of its Authorized Service Centers. This warranty is void if the timepiece was not purchased from an Authorized Movado Dealer, as evidenced by a valid warranty card or proof of purchase. To be valid (for watches purchased from any authorized dealer in North America), the warranty card must be embossed with the name of the Authorized Movado Dealer, as well as dated and signed by that dealer. To be valid (for watches purchased from any authorized dealer outside North America), the warranty card must be duly completed, dated and stamped by the authorized Movado Jeweler. This warranty gives you, the consumer, specific legal rights. You may also have additional legal rights under applicable law which may vary from State to State and Country to Country, and which are not affected by the terms of this warranty. Please address any Movado Warranty claim to a Movado Authorized Service Center. For the most current and complete listing, visit www.movado.com.

ESQ Movado 2 Year Limited Warranty:

ESQ Movado will, within two years from date of purchase, repair or replace, at ESQ Movado’s option, the movement of your timepiece free of charge if such movement proves to be defective in material or workmanship under normal use. This warranty does not cover damage or defects arising from accidents, misuse or neglect, or from any alterations, service or repair performed by any party other than ESQ Movado or an authorized ESQ Movado service center. This warranty does not cover batteries, straps, bracelets, crystals, or cases; and is void if the timepiece was not purchased from an authorized ESQ Movado dealer. Any other warranty provided by the retailer, is entirely their responsibility. No person or company is authorized to change the terms of this warranty. This warranty gives the consumer specific legal rights. He/she may also have other statutory rights which may vary from state to state, and country to country.

Repairs:

If your watch needs repair or service, you can (1) initiate An MGI repair order online at our service website, (2) send your watch directly to Movado Group Inc. in Moonachie, New Jersey for our experts to examine, (3) drop it off at our service window in Paramus, New Jersey or (4) send it to an authorized Movado or ESQ Movado Service Center.

Return Policy:

Online purchases will be accepted for a full refund/exchange when returned in their original condition within 30 days of delivery, and accompanied by the original sales invoice. A Return Authorization number, which may be obtained by calling Customer Service at 1 800-810-2311, is required for all returns/exchanges. Refunds will be issued to the purchaser in the same form of payment used for the original sales transaction. Gift recipients must contact Customer Service at 1-800-810-2311 to arrange an exchange; refunds will not be issued for watches received as gifts, and exchanges must be of equal or higher value. Credits cannot be issued until merchandise being returned or exchanged is received.

Policies obtained through their Movado Website here and here and here!

Movado Group
650 From Rd., Suite 375, Paramus, NJ 07652
Phone: 201-267-8000
Fax: 201-267-8070

Web sites:

www.movado.com
www.movadogroup.com

Movado

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#24) HARRY RITCHIE’S JEWELERS

Harry Ritchie's Jewelers is located in 4 states, and was founded in 1956. They have 30 Stores under two Jewelry Store Names:

  • Don’s Jewelers
  • Harry Ritchie’s Jewelers

Their headquarters are located in Eugene, Oregon.

Store Policies:

(As obtained through their Harry Ritchie's Jewelers Website)

Lifetime Warranty:

At Harry Ritchie's we spoil you with services, including a lifetime warranty! We want to make sure your diamond stays in tip-top shape for years to come. Your investment is worth that extra effort!

Quality Craftmanship and Merchandise:

Your purchase at Harry Ritchie's Jewelers was created by skilled jewelers using only the finest materials. We proudly stand behind every fine piece of jewelry you purchase. If you experience any problems due to a defect in workmanship, we will remedy it to your satisfaction.

Ring Cleaning and Check Up:

Lifetime ring cleaning and inspection at no charge.

Lifetime Service and Repair:

Service Includes:
• FREE replacement of diamonds or gemstones*
• FREE ring sizing
• FREE retipping or smoothing of prongs
• FREE clasp replacement
• FREE earring repair
• And, much more!

Policies obtained through their Harry Ritchie's Jewelers Website Here and Here!

Harry Ritchie's Jewelers
956 Willamette St., Eugene, OR 97401
Phone: 541-686-1787
Fax: 541-485-8841

Web site:

www.harryritchies.com

Harry Ritchie’s Jewelers

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#25) KING’S OF NEW CASTLE

King's of New Castle Jewelers is located in 4 states, and was founded in 1914. They have 26 Stores under one Jewelry Store Name:

  • King’s Jewelry

Their headquarters are located in New Castle, Pennsylvania.

Store Policies:

(As obtained through the King's Jewelry Website)

Return Policy:

30 Day Money Back Guarantee.

See Store or call for details!

Policies obtained through the King's Jewelry Website here!

King's of New Castle
2650 Ellwood Rd., Suite 141 A, New Castle, PA 16101
Phone: 724-654-5531
Fax: 724-654-5814

Web site:

www.kingsjewelry.com

King’s Jewelry

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Other Large and Notable Jewelry Stores:

Going beyond the top 25 Jewelry Store Chains, there are a few others that should be mentioned. They are...

BULGARI CORPORATION OF AMERICA

Bulgari Jewelers is located in 11 states, and was founded in 1884. They have 16 Stores under one popular Jewelry Store Name:

  • Bulgari

Their headquarters are located in New York, New York:

Bulgari
Owned by LVMH
625 Madison Ave., New York, NY 10022
Phone: 212-315-9000

Web site:

www.bulgari.com

Bulgari Jewelry

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GOLDENWEST DIAMOND CORP.

Goldenwest Diamond Corp. is located in 13 states and Washington, D.C. They were founded in 2008. They have 16 Stores under a couple of Jewelry Store Names:

  • The Jewelry Exchange
  • The Jewelry Factory
  • The Jewelry Source

Their headquarters are located in Tustin, California.

Store Policies:

(As obtained through the Jewelry Factory Website)

Return Policy:

For Internet Purchases:

Returns accepted within 15 days from original purchase date for items bought on this web site; A 25% re-stocking fee applies to any resized or customized item; including, but not limited to conversion of earring posts from standard – friction backs to screw-backs. Freight will also be deducted from returns.

For In-Store Purchases:

NO REFUNDS - 30 DAY EXCHANGES ONLY All returned checks are subject to a $10.00 service fee. All exchanges must be accompanied by the original sales receipt. Loose diamond exchange policy: After the 30 day exchange period, loose diamonds, only, may be exchanged for 80% of the original purchase price, provided that are returned undamaged. Please Click here to review our Terms & Conditions. No refunds or exchanges on custom orders. No refunds on over the counter purchases. 30 day exchange only.

Policies obtained through the Jewelry Factory Website here!

Goldenwest Diamond Corp.
15732 Tustin Village Way, Tustin, CA 92780
Phone: 714-542-9000
Fax: 714-542-0221

Web site:

www.jewelryexchange.com

The Jewelry Exchange

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ROSS-SIMONS JEWELERS

Ross-Simons Jewelers is located in 8 states. They were founded in 1952. They have 14 Stores under a couple of Jewelry Store Names:

  • Ross-Simons
  • Ross-Simons Outlet Store

Their headquarters are located in Cranston, Rhode Island.

Store Policies:

(As obtained through their Ross-Simons Website)

Guarantee:

100% Satisfaction Guaranteed! We're committed to providing you with great customer service and making a return as easy as possible. That's our promise to our customers!

Return Policy:

30-Day No-Risk Return Policy & Guarantees

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

Policies obtained through their Ross-Simons Website here!

Ross-Simons Jewelers
9 Ross-Simons Dr., Cranston, RI 02920
Phone: 401-463-3100
Fax: 401-463-8599

Web site:

www.ross-simons.com

Ross-Simons Jewelers

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DE BEERS DIAMOND JEWELLERS

De Beers Diamond Jewelers is located in 7 states. They were founded in 2001. They have 10 Stores under one very famous Jewelry Store Name:

  • De Beers

Their headquarters are located in New York, New York.

Store Policies:

(As obtained through their De Beers Website)

Return Policy:

If for any reason you decide not to keep your online purchase, De Beers will accept merchandise in its original condition for a full refund when accompanied by the original sales slip. Refunds may only be issued in the same form as was used for payment. Merchandise must be returned within 30 days from date of delivery.

Please note that any associated shipping costs will not be subject to refund and that a different return policy may be applicable for in-store purchases. Before returning the item(s), you will need to contact our representatives on 1-888-376-9230 to obtain a Returned Merchandise Authorization (RMA) number. The item you return must be presented in saleable condition with the appropriate sales invoice and all original packaging and enclosures. Take care to return any certificates that accompanied the item, as neglecting to do so will render you liable for the $250 replacement cost. We recommend shipping returned merchandise via insured parcel post for tracking purposes. We also recommend that customers request adequate insurance to cover the purchase price of the shipment. De Beers will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.

We cannot accept returns that have been worn, used, altered or damaged. We reserve the right to refuse return of any merchandise that does not meet the above return requirements according to De Beers’ sole discretion.

Diamond Guarantee:

Every diamond jewellery purchase comes with our De Beers Diamond Passport, and each polished diamond above 0.20 carats is branded with the microscopic De Beers Marque. The DB Passport meticulously details all aspects of your piece of jewellery, from the unique DB Marque, to the colour, clarity, carat weight, metal type and the exact cut and measurements. The De Beers Diamond Passport is also our guarantee that every single De Beers-selected diamond is natural, untreated, conflict-free and child labour-free. We do not guarantee your diamond against damage, loss or theft. We recommend you obtain insurance as you would with any other significant purchase.

Policies obtained through their De Beers Website here!

De Beers Diamond Jewelers
Joint venture between De Beers Group and LVMH
20 W. 55th St., 7th Fl., New York, NY 10019
Phone: 212-751-2000
Fax: 212-246-3860

Web site:

www.debeers.com

De Beers Jewelers

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MICHAELS

Michaels Jewelers is located in 3 states. They were founded in 1885. They have 10 Stores under one very famous Jewelry Store Name:

  • Michaels Jewelers
  • Pandora

Their headquarters are located in Prospect, Connecticut:

Michaels Jewelers
P.O. Box 7388, Prospect, CT 06712
Phone: 203-597-4942
Fax: 203-597-4990

Web sites:

www.michaelsjewelers.com
www.lovepandora.net

Pandora Jewelers

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HARRY WINSTON INC.

Harry Winston Jewelers is located in 7 states. They were founded in 1932. They have 9 Stores under one Jewelry Store Name:

  • Harry Winston

Their headquarters are located in New York, New York.

Store Policies:

(As obtained through their Harry Winston Website)

Return Policy:

If for any reason you wish to return your purchase from this Site, we will accept merchandise without custom engraving, in its original condition, within 30 days of the date of delivery.

Returns to Salons

Merchandise may be returned in person to any Harry Winston salon located in the continental United States for merchandise credit only.

Returns to Sales Support

On-line purchases returned to Sales Support in our corporate office in New York will be eligible for a refund or merchandise credit.

Policies obtained through their Harry Winston Website here!

Harry Winston Jewelers
Division of Harry Winston Diamond Corp.
718 Fifth Avenue, New York, NY 10019
Phone: 212-245-2000
Fax: 212-581-2612

Sales for the year 2011: $133,024,000

Web site:

www.harrywinston.com

Harry Winston Jewelers

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ROGERS JEWELRY CO.

Rogers Jewelers is located in 2 states. They were founded in 1937. They have 9 Stores under one Jewelry Store Name:

  • Rogers Jewelry

Their headquarters are located in Modesto, California.

Store Policies:

(As obtained through their Rogers Jewelry Website)

Return Policy:

To ensure your complete satisfaction with your purchase, Rogers Jewelry Co. is pleased to extend to our online customers, the same return privilege that customers of our brick-and-mortar stores enjoy. Rogers Jewelry Co. will accept any item for return, within thirty (30) days of the date you receive it provided the item is in original condition, has not been altered and you return it with all of the original packaging. For any lab certified diamond, we ship it to you with the accompanying diamond grading report. If you do not include the diamond grading report with your return, you will be charged a replacement fee of $150.

This offer does not apply to merchandise that has been altered or was ordered specifically for you.

Policies obtained through their Rogers Jewelry Website here!

Rogers Jewelers
P.O. Box 3151, Modesto, CA 95353
Phone: 209-578-1873
Fax: 209-578-1409

Web site:

www.thinkrogers.com

Rogers Jewelry

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